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Every order ships free with tracking. Dispatch is usually within 1–2 working days and delivery within 3–8 working days.
Email us your order number within 30 days of delivery and we send the return steps the same working day. Refunds within 5 working days of receipt.
Send your registration or make, model and year to britishgarage.co.uk@gmail.com and we check the listing details against it before you order.
This neck support combines a molded foam collar with a detachable heating element so you get both stable stabilization and gentle warmth where you need it. The collar's beveled "V" jaw cut and Velcro adjustment let it sit comfortably without pulling hair, and the USB-powered pad offers three temperature levels with built-in safety features. Designed for at-home or on-the-go use, the brace requires an external USB power source such as a wall adapter or power bank.
The heating module slips out of the collar for spot cleaning or when you prefer non-heated support. It provides three preset temperature settings and an automatic shut-off to prevent overheating. The device uses a safety chip to stabilize heat and a 30-minute default timer for added protection.
The collar is intended for intermittent wear rather than continuous all-day use; the heating function requires constant USB power. For portability and convenience, the brace comes with a 79-inch USB cable so you can connect to a wall adapter (1.1A output recommended) or a power bank while seated at home, in a car, or traveling.
The collar uses a Velcro strap and an ergonomic shape to adapt to different neck contours; measure both neck circumference and neck height to choose the right size. If your measurements fall between two sizes, selecting the larger size usually increases comfort. Special sizes are offered in the Comfort Version only—check the product listing for availability.
This product is an auxiliary support designed to warm and stabilize the neck; it is not a medical treatment or a massage device. It can be part of a comfort routine but should not replace professional medical advice or prescribed therapies. Always consult a healthcare provider if you have serious or persistent neck issues.
Who is this for: The BETOVIN Heated Neck Brace suits people seeking extra neck support with optional warmth—office workers, commuters, or anyone wanting temporary relief from stiffness after activity. It fits a wide range of neck sizes using adjustable Velcro and removable heating, and it’s for users who can regularly plug into USB power. If you have specific medical conditions, neurological symptoms, or recent neck surgery, check with your healthcare provider before using this product.
Q: How long does the heated function run?
A: The pad has a factory-set 30-minute auto shut-off; it can be restarted if continuously powered.
Q: Do I need batteries to use the brace?
A: No. The brace requires the included 79-inch USB cable and an external USB power source to operate.
Delivery: free tracked delivery to every UK postcode on every order. Most orders are dispatched within 1–2 working days and arrive within 3–8 working days; you receive a tracking link by email as soon as it ships.
Returns: 30 days from delivery to return any unused item in its original packaging. Email us with your order number and we send the return instructions the same working day. Refunds go back to your original payment method within 5 working days of the item arriving with us.
Faulty or wrong item? Tell us within 30 days and we replace or refund it, including the return postage.
Seasonal UK driving advice and a heads-up when new stock lands. No spam, unsubscribe any time.
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