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Every order ships free with tracking. Dispatch is usually within 1–2 working days and delivery within 3–8 working days.
Email us your order number within 30 days of delivery and we send the return steps the same working day. Refunds within 5 working days of receipt.
Send your registration or make, model and year to britishgarage.co.uk@gmail.com and we check the listing details against it before you order.
BETOVIN Heated Neck Brace is a soft foam cervical collar with a removable USB-powered heating pad that supports the neck while delivering adjustable warmth for comfort and stiffness relief.
This heated cervical collar combines ergonomic support and targeted heat so you can wear stable neck support while enjoying gentle warming. The collar’s beveled "V" jaw cut and Velcro closure aim to fit natural jaw and neck contours, and the detachable heating module offers three temperature options with an automatic 30-minute safety shut-off. It’s a portable, plug-in accessory intended as an aid to comfort during long workdays, travel, or recovery routines—always follow professional advice for medical concerns.
The removable heating pad connects via the included 79-inch USB cable and offers three preset temperatures: Low (40°C / 104°F), Medium (45°C / 113°F), and High (50°C / 122°F). An integrated overheat-protection chip monitors stability while a factory-set 30-minute auto shut-off limits continuous operation for safety.
The BETOVIN collar is designed with an adjustable Velcro strap and a tapered "V" shape beneath the jaw to improve comfort and reduce bulk at the chin. Choose your size using neck circumference and height measurements; if your measurements fall between sizes, the guidance recommends sizing up for comfort.
The unit is USB powered and works with common 1.1A USB power adapters or power banks, making it easy to use at home, in a car, or while traveling. The heating element must be plugged in to operate; the product does not contain batteries or a charging system.
BETOVIN provides safety features like overheat protection and a default 30-minute shut-off, but this product is an auxiliary comfort device—not a medical treatment or massage machine. Always consult your healthcare provider to confirm suitability, and follow sizing guidance for best results.
Who this is for: The BETOVIN Heated Neck Brace is aimed at people who need gentle neck support with optional warmth—those who spend long hours at a desk, travel frequently, or want a portable comfort aid. It suits users who prefer an adjustable, removable heating element and who will follow sizing and safety guidance; it is not a replacement for clinical care.
Q: Can I use a power bank with this heated neck brace?
A: Yes. The collar is USB-powered and works with power banks or a 1.1A USB adapter; an adapter is not included.
Q: How long does the heat automatically stay on?
A: The device has a factory-set 30-minute auto shut-off for safety each time you turn on the heat.
Delivery: free tracked delivery to every UK postcode on every order. Most orders are dispatched within 1–2 working days and arrive within 3–8 working days; you receive a tracking link by email as soon as it ships.
Returns: 30 days from delivery to return any unused item in its original packaging. Email us with your order number and we send the return instructions the same working day. Refunds go back to your original payment method within 5 working days of the item arriving with us.
Faulty or wrong item? Tell us within 30 days and we replace or refund it, including the return postage.
Seasonal UK driving advice and a heads-up when new stock lands. No spam, unsubscribe any time.
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